FREQUENTLY ASKED QUESTIONS

Buying medications at our website is 100% risk-free. Our range includes only those pharmaceuticals that have been approved and produced by major pharmaceutical companies. All transactions made using onlinepills.to are protected with industry-standard security measures.

The correct term to be used when referring to our service is “pharmaceutical intermediary”. We facilitate transactions between manufacturers of high-quality medications and customers that are willing to buy them.

99% of all purchases are eligible for free global shipping by means of Registered Airmail. Signature of the customer is required upon delivery. Please consult our Shipping policy provisions for more detailed information.

Our sales team processes orders every day from Sunday to Friday, 9 AM to 6 PM EST. Please note that we won’t be able to process orders placed on Friday after 4 PM until Monday morning.

Generic medications are analogues of branded pharmaceuticals based on the same active ingredients. Since generics are produced only after the relevant brand patent expires, prices for such medications are considerably lower.

Shipping times vary depending on your order, country and the time of the year and cannot be estimated as an average for all orders.

There are no risks whatsoever attributed to making payments via domain.com. We work with only the most secure payment systems and use encryption to protect your credit card information.

The solution is actually very simple. We purchase medications directly from manufacturers and pass them to our customers without spending anything on advertising and administrative costs.
Unfortunately, we are not allowed to accept returns according to federal legislation.
In such cases we will issue a refund or reship your purchase according to your instruction.
The medical information you provide while placing your order is forwarded to a licensed physician for reviewal. Only after careful analysis of your medical statement it is decided whether to approve your request. Once the order is approved, we will make sure that the relevant pharmacy receives your request and ships the goods you’ve ordered.
Please contact our support department and they will assist you in finding the medication you are looking for.
Both brand name and generic medications come in different shapes and colors even though they have identical functions and active ingredients. The appearance depends on the manufacturing company and does not define the medication itself.
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